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Semester Payment Plan - FAQs

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Have payment plan questions? Scroll down OR click a question below to view answers to some of our frequently asked questions.

FAQs:

Do I need to select a payment plan?

Account balances are due in full by the semester due date (Fall – Sept 10th, Spring – Feb 10th, Summer – June 10th). If you are unable to pay your balance in full, you will need to enroll in our payment plan. We ask that students enroll in the plan BEFORE any payment is made so installments can be correctly calculated.

  • Please note:
    • Failure to pay in full OR enroll in the payment plan by the first due date of the semester will result in the student being placed into the Default Payment Plan with a $200 setup fee.
      • The Set-up Fee is listed as “Finance Charge” on the payment plan agreement.
    • A minimum semester balance of $100 is required to enroll in a payment plan.

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What is the offered Payment Plan each semester?

Please see our Payment Plan page under Billing and Payments for more information on our payment plan option.

  • Please note:
    • Failure to pay in full OR enroll in the payment plan by the first due date of the semester will result in the student being placed into the Default Payment Plan with a $200 setup fee.
      • The Set-up Fee is listed as “Finance Charge” on the payment plan agreement.
    • A minimum semester balance of $100 is required to enroll in a payment plan.

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How do I enroll in a plan?

Students enroll in the payment plan through TouchNet. Students may access TouchNet by navigating to the Financial Tile in myZou. TouchNet authorized users may access TouchNet via the authorized user link.

Use this link for detailed instructions on enrolling in a payment plan

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What charges are included in each payment plan?

All charges on your student account are eligible and will be included in the payment plan.  Charges are term-specific and will be included in installments for that specific term.

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What is a setup fee, and can it be waived?

The setup fee is a financing fee associated with our payment plan. As stated in the payment plan agreement in TouchNet, the setup fee is non-refundable and cannot be waived.

  • Please Note:
    • The Set-up Fee is listed as “Finance Charge” on the payment plan agreement.

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I am a Tiger Pathway student and will not receive my financial aid from MACC until later in the semester.

We have a specific payment plan for Tiger Pathways students with a later due date to allow time for aid from MACC to process. For more information on this plan, please contact us.

  • Please note:
    • This plan is ONLY available to students in the Tiger Pathways program and includes a $50 setup fee.
      • Please note that the Set-up Fee is listed as “Finance Charge” on the payment plan agreement.
    • This payment plan is NOT available in Summer semesters.
    • MACC will not send any payment to us directly; students are responsible for paying their Mizzou student account with any refund they receive from MACC.
    • Tiger Pathways students must still enroll in this plan OR pay the account balance in full by the first due date to prevent additional fees.
    • A minimum semester balance of $100 is required to enroll in a payment plan.

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I am a military veteran, and tuition assistance covers my tuition. Do I need to pick the payment plan?

We have a specific payment plan for our military veteran students, with a later due date to allow tuition assistance to be processed. All our veteran students can access the “VA Payment Plan” in TouchNet. For more information on this plan, please contact us.

  • Please note:
    • This plan is ONLY available to Mizzou military veteran students.
    • This plan does NOT include a setup fee.
    • This payment plan is NOT available in Summer semesters.
    • Military students must still enroll in this plan OR pay the account balance in full by the first due date to prevent additional fees.
    • A minimum semester balance of $100 is required to enroll in a payment plan.

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A 3rd Party source pays my tuition. Do I need to pick the payment plan?

It is up to the student to determine what best fits their needs. However, students and families with a third-party sponsor paying on their behalf and utilizing personal payments for any remainder are still required to pay in full OR pick the payment plan by the first due date each semester.

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My tuition is paid from a 529 Savings Account. Do I need to pick the payment plan?

It is up to the student to determine what best fits their needs. However, students and families utilizing 529 plans and personal payments for any remainder are still required to pay in full OR pick the payment plan by the first due date each semester.

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My financial aid will cover my student account balance. Do I need to pick the payment plan?

It is up to the student to determine which plan best fits their needs. However, students and families that utilize financial aid for all or most of their charges and utilize personal payments for the remaining balance are still required to pay in full OR pick the payment plan by the first due date each semester.

If anticipated financial aid exceeds the total charges on your student account, you will not have a balance due and therefore, are not required to enroll in the payment plan.

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I registered for a class(es) AFTER the deadline for enrollment in the semester payment plan. Can I still pick a payment plan?

We have a specific “3-Installment” payment plan for students who register for classes after the payment plan enrollment deadline. For more information on this plan, please contact us.

  • Please note:
    • This plan is ONLY available to students AFTER the first due date of the semester and only for those who have not already enrolled in the semester payment plan.
      • This includes students who were enrolled in the “Default Payment Plan.”
    • This plan includes a $50 setup fee.
      • Please note that the Setup Fee is listed as “Finance Charge” on the payment plan agreement.
    • This payment plan is NOT available in Summer semesters.

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I had a charge added to my account AFTER the deadline for enrollment in the semester payment plan. Can I pick a payment plan to pay off the balance in installments?

We have a specific “3-Installment” payment plan for students who have charges after the payment plan enrollment deadline. For more information on this plan, please contact us.

  • Please note:
    • This plan is ONLY available to students AFTER the first due date of the semester and who are not already enrolled in a payment plan.
      • This includes students who were enrolled in the “Default Payment Plan.”
    • This plan includes a $50 setup fee.
      • Please note that the Set-up Fee is listed as “Finance Charge” on the payment plan agreement.

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My Financial Aid is not showing in my payment plan installments.

If you are expecting financial aid and it is not showing in “Anticipated” on your account, please contact Financial Aid for more information.

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What is “Anticipated Aid?”

Once Financial aid is approved it will be placed in “Anticipated Aid” status on your student account. This means it is approved but has NOT yet disbursed. Financial Aid will be disbursed to the student account no sooner than 10 days prior to the start of classes.

  • Please note:
    • Any outstanding items in your “To-Do” list in MyZou may prevent your aid from disbursing. Please contact Financial Aid directly for more information.

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What is a scheduled payment?

A scheduled payment is a payment that is AUTOMATICALLY pulled from an account on an agreed-upon date. The payments will be drafted from the account you have designated when setting up the scheduled payment.

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Am I required to have scheduled payments?

Scheduled payments are NOT required for our payment plan. However, scheduled payments can be set up during the plan enrollment and/or anytime during the plan’s duration.

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How do I edit or delete my scheduled payment?

A scheduled payment can be edited or deleted until the day before the due date. This can be accomplished by clicking the “Action” button on the right side of the installment.

  • Please Note:
    • Only the scheduled payment user, the student or the authorized user, that set up the scheduled payment can edit the payment.
    • Deleting a scheduled payment does NOT absolve the payment for that due date. Payment must still be made by the given due date to prevent any late fee(s) and financial holds.

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Can I change my due date?

Our payment plan due dates CANNOT be changed.

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A charge was added to my account prior to a due date, can it be deferred to the next installment?

Any charge added to a student account will be evenly divided between any remaining payments. However, if that charge occurs within 14 calendar days of any installment, that installment will not increase. Instead, the charge will be evenly divided among the other remaining installments.

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Can I pay more than my installment amount?

Yes. You can pay any amount up to your total account balance. In TouchNet, choose the "Current Account Balance" option, then enter the payment amount you want. Any extra payment beyond your current installment will automatically be applied to the next one.

  • Note: The system does not allow payments greater than your total account balance.

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I paid my installment, but it is still showing as outstanding.

All payments made towards student balances will apply to the oldest charges on accounts first. If you have a balance due on your student account prior to the payment plan term, that payment will apply toward the oldest balance first, and your installments for the current term will be recalculated. This includes any “Scheduled” payments on the payment plan.

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I missed an installment and received a late fee. Can the late fee be waived?

To request a Late Fee credit on your student account, please complete the “Late Fee and Finance Charge Credit Request Form” located under Resources on our website.  A committee will review your request and then send you an email once it has been determined if the credit request is approved or denied. It may take up to one week after your submission to receive an answer from our office. All decisions made by the review committee are final.

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I was enrolled in the Default Plan. Can I request to have the $200 setup fee removed?

Your account was manually enrolled into the default payment plan because the account balance was not paid in full OR the payment plan was not signed up for by the enrollment deadline. The setup fee is a financing fee associated with our payment plans. As stated in the payment plan agreement in TouchNet the setup fee is non-refundable and cannot be waived.

  • Please Note:
    • The Set-up Fee is listed as “Finance Charge” on the payment plan agreement.

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Still have questions or need assistance?

Visit our Contact Information page to get in touch with us.

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